Our Partners

These are our partners

  • Service Strategies

    Service Strategies advances service excellence by providing training, consulting, certification and industry standards programs that ensure delivery of consistent, high-quality service and support. Together we deliver services to unlock the service potential of businesses all over the world.

  • ServiceMax

    ServiceMax provides cloud-based field service management software that is easy-to-use, efficient, mobile, and collaborative. Together with ServiceMax we offer complete IT solutions for your service organisation.

  • Microsoft Dynamics CRM

    Microsoft Dynamics energizes and empowers business connections with real time information and collaboration. Together with Microsoft Dynamics CRM we offer complete IT solutions for your service organisation.

  • AFSMI

    The Association for Services Management International (AFSMI) is the only global organization focused on promoting the knowledge, understanding, and career development of executives, managers and professionals in the high technology services and support industry. We are a proud partner of the Dutch and Spanish associations.

  • KVD e. V.

    With more than 1,600 members the Kundendienst-Verband Deutschland e. V. is the leading professional association for service-experts, executives and young professionals in Europe, focused on the development of modern service. Furthermore, it builds strong collaborations between the service economy and science.

  • Advanced Services Group at Aston Business School

    The Advanced Services Group - a centre of excellence in research and practice on servitization and advanced services at Aston Business School - combines an unmatched depth of knowledge with unrivaled industrial experience of servitization. It is the world's first and only centre dedicated entirely to understanding and promoting servitization.

7 steps to uncover the potential of IoT

Recent advances in technology put Internet-of-things (IoT)-innovation on top of the management agenda across industries. IoT innovation is predicted to increase economic value by $11.1 trillion in 2025 (McKinsey 2015). The Service Science Factory and Noventum collaborated to showcase the implementation of IoT in organisations using Design Thinking. 

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