Noventum Service Thinking
Profit and Growth through Services
 
Events
Support Centre Management
Join Noventum's service management training on Support Centre Management
Offers support managers the opportunity to develop and refine their technology support leadership skills.
Location Amsterdam / Netherlands
From Monday, October 3, 2016 - 09:00
Until Friday, October 7, 2016 - 17:00
03 Oct 2016
Support Centre Management
Join Noventum's service management training on Support Centre Management
Offers support managers the opportunity to develop and refine their technology support leadership skills.

The course provides students with the skills necessary to effectively manage the challenges of the most complex support operations.

The comprehensive four and one-half day Support Centre Management course includes fourteen modules covering all aspects of managing both the operational and business aspects of support organisations. Students who successfully complete the course achieve accreditation under the SCP Career Certification programme.

For more information about this course contact us today (fee: 3750 euros plus VAT where applicable).

Dates: 3 - 7 October, 2016

Location: Amsterdam, Netherlands.

 

Language:English
Last date of subscription:Monday, October 3, 2016
Fee:€3750 Plus VAT where applicable
Location:TBD
City:Amsterdam
Country:Netherlands
Field Service Manager Course
Join Noventum's service management training on Field Service Management
Developed for field service managers looking to improve their industry related management skills
Location Amsterdam / Netherlands
From Monday, November 7, 2016 - 09:00
Until Friday, November 11, 2016 - 17:00
07 Nov 2016
Field Service Manager Course
Join Noventum's service management training on Field Service Management
Developed for field service managers looking to improve their industry related management skills

This course focuses on the skills necessary to successfully manage a field service operation - providing a comprehensive course on the fundamentals of managing remote customer-facing staff and area/office operations relative to the field service environment, while enhancing the intrinsic skills and knowledge of first line management.

The comprehensive four and one-half day Field Service Manager course allows students who successfully complete the course to achieve accreditation under the SCP Career Certification programme.

For more information about this course contact us today (fee: 3750 euros plus VAT where applicable).

Dates: 7 - 11 November, 2016

Language:English
Last date of subscription:Monday, November 7, 2016
Fee:€3750 Plus VAT where applicable
Location:TBD
City:Amsterdam
Country:Netherlands

Calendar

A Noventum article on how service business development can lead to profitable growth
Making the most out of your people with Service Thinking
Service Innovation Programme

Discover new insights