Grow faster with reduced effort


Benchmarking, Service Business Strategy, Service Transformation

We guide global manufacturing and industrial service companies that are seeking to profitably grow, extend and improve the performance of their service operations.

By deploying our proven methods, frameworks and benchmarks, we help to define and implement service strategies that measurably improve business performance, increase revenue, profitability and improve the brand experience.

Key activities:

  • Assessing the growth & productivity potential
  • Researching the delivered brand experience
  • Developing service strategies
  • Designing and deploying basic and advanced service propositions
  • (Re)designing service marketing, sales & delivery models
  • Managing service transformations

Click here to find out how we have helped other companies achieve their (service) business objectives, or contact us directly to find out what we can do for you.

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Manufacturers' advanced services: IoT as the key to profitability and growth

Manufacturers expect the Internet of Things (IoT) to create significant opportunities for their service business. While much has been written about the IoT’s economic contribution, very little insights are available on the specific impact the IoT creates for the manufacturers’ service business.

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