Featured Summit - Service Industry Standards Day

Noventum is pleased to announce Service Industry Standards Day, December 06 taking place in partnership with Field Service in Amsterdam.

As part of the full day deep dive programme on the Service Capability & Performance (SCP) Standards, Mr Trausti Árnason, Global Service Director of Marel will take you through their Simple, Smarter, Faster transformation Initiative to explain why and how they successfully used these service industry standards.

Other topics during the Service Industry Standards Day are:

  • Using Customer Experience Design to change your culture to "Service Thinking"
  • Benchmarking your Service Business
  • SCP Compliant Software Applications
  • How to implement a Global Best in Class Service Operating Model
  • Optimising Parts Management.

Have a look at the agenda here and register here. 

Field Service, Europe’s leading event for service, support and customer care will run 6-8 December 2017 with over 55 heads of service speakers focusing on digital transformation and next generation service. The event will kick off with The Samsung Story, lead by Andreas Beck, Head of Service, Samsung Electronics GmbH.

You can find more information about the conference here and register here.




Language:
English
Last date of subscription:
Wednesday, December 6, 2017
Fee:
€2399 Plus VAT where applicable
Location:
NH Collection Amsterdam Grand Hotel Krasnapolsky
City:
Amsterdam
Country:
Netherlands
Consulting
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