Best Practice Report "Sell And Market Advanced Services"

27 Jun 2017

The Service Innovation Programme “Sell & Market Advanced Services” took place on the 13th...

7 steps to uncover the potential of IoT

07 Mar 2017

Recent advances in technology put Internet-of-things (IoT)-innovation on top of the management...

How to turn data into information, progressing into repetitive strategic decision making

18 Jan 2017

In this article, Marco van Duijnhoven, Director Global Service Repair Operations at Cisco and...

The Service Skills You Need To Provide Smart Services Of The Future

11 Jul 2016

Customers don’t want high-quality products only.  They also expect complete solutions -...