Legal Policies

Privacy Policy

Your privacy is important to us. Download the PDF describing our commitment to protecting your information on this site.

 

Research Privacy Policy

Participation in our research is confidential. Download our Terms of use describing our commitment to protecting your privacy in our research.

 

Code of Professional Conduct

We adhere to the code of management consulting code of conduct as defined by The International Council of Management Consulting Institutes 

 

General Terms and Conditions

In the instance relevant codes of conduct as defined by the International Council of Management Consulting do not provide resolution, or any contractual disputes arise, our General Terms and Conditions are applicable.

 

General Terms & Conditions for Courses and Events

For our training courses, service innovation projects, conferences and other events, the additional terms & conditions apply:

  • Customer cancellation
  • Cancellation by Noventum
  • Privacy
  • No Show

 

Online Payments

We accept credit card payments via Visa, MasterCard and AmericanExpress. Payments are processed by Ogone as a third party payment service provider. Your credit card information will never be stored by us. 

Service Innovation
Noventum Service Innovation Programme (SIP) provides you with insights to prepare your organization to have an outstanding performance and knowledge in the Service Industry