How Cloudera Targets Service Excellence Through Certification of Its Customer Support Operations.

29 Mar 2017

Cloudera targets service excellence by certifying its customer support operations against...

Reflection on the Service Innovation Forum: “Connected Parts Management”

07 Mar 2017

The Service Innovation Forum “Connected Parts Management” took place on the 21st and 22nd of...

Noventum at ServiceMax Maximize Europe 2016

01 Nov 2016

Maximize Europe, the Field Service event organized by ServiceMax in Europe, is coming up on...

Reflection on the Service Innovation Project: “How to become a solution driven organisation?”

21 Jun 2016

Customers are not only expecting high-quality products, but they are expecting complete...