The Service Revolution of the Manufacturing Industry

Looking at the industry trends it appears that IoT, Industry 4.0 and product digitalisation will substantially affect competition, profitability, and the structure in many industries, as did the previous wave of internet-enabled IT. To be prepared and to define their strategy, companies must understand how smart, connected products impact industry and their service organisations in terms of competition, profitability, and the way companies do business.

This book provides insight on how manufacturing companies can leverage these new business opportunities to drive profitable growth through services.

It is a consolidation of the Service Innovation Projects run in 2015 and it addresses strategic items like industry trends, major challenges and best practices to evolve the service strategies, the service portfolios, the business models, the services delivery and the best ways to sell new services brought by this evolution.

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Price: EUR 39

Published: December 2015