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WHAT WE DO

We help you to identify your customer’s service needs, design new services,
implement new service business models, select and implement service IT
solutions, manage the service transformation, and train/develop your people.
  • Service Transformation Centre
    Self-service and interactive knowledge base
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  • Consulting
    Grow faster with reduced effort
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  • Service IT
    Service Management solution
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  • People Development
    Outstanding service employees
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  • Service Accelerators
    Boost your service performance
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how to lead your
digital service transformation

We have assisted hundreds of companies to create new profitable and sustainable revenue streams by:
01

Setting the climate for service transformation 

Our methods and knowledge help you to define the right priorities, ensure that you develop services for which there is customer demand and enable you to engage your organisation and get funding for the full service transformation programme

02

Dealing with organisational resistance

We help you to manage the service transformation programme, ensuring engagement from the C-suite and other stakeholders and having a path for escalations in case issues need to be solved

03

Developing internal skills and capabilities

We will help you to design, develop and implement every element that is needed to successfully achieve your strategic service business goals of the service transformation programme

our Latest Insights

News, trends and events in the service business
Success Criteria for Digital Service Transformation

Success Criteria for Digital Service Transformation

February 2020, Hilbrand Rustema, Founder and Managing Director of Noventum Service Management spoke ...

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Drivers for Growth in Service

Drivers for Growth in Service

Over the past decade, there has been a large shift in contribution to revenue amongst manufacturing ...

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Drivers for Growth in Service - Executive Summary

Drivers for Growth in Service - Executive Summary

Over the past decade, there has been a large shift in contribution to revenue amongst manufacturing ...

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CASE studies

Find out how our clients transform their service business
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One Brand Service Strategy

Services might be intangible, but that hasn’t stopped a top packaging ...

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Accelerate service business

Voith Paper is a leading machine building and engineering company, whi...

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Building a global service parts organisation

Introduction Many companies miss out on achieving maximum efficienc...

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Engage top management

A division of a German engineering group, that had traditionally produ...

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About Noventum

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