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WHAT WE DO

We help you to identify your customer’s service needs, design new services,
implement new service business models, select and implement service IT
solutions, manage the service transformation, and train/develop your people.
  • Service Transformation Centre
    Self-service and interactive knowledge base
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  • Consulting
    Grow faster with reduced effort
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  • Service IT
    Service Management solution
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  • People Development
    Outstanding service employees
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how to lead your
digital service transformation

We have assisted hundreds of companies to create new profitable and sustainable revenue streams by:
01

Setting the climate for service transformation 

Our methods and knowledge help you to define the right priorities, ensure that you develop services for which there is customer demand and enable you to engage your organisation and get funding for the full service transformation programme

02

Dealing with organisational resistance

We help you to manage the service transformation programme, ensuring engagement from the C-suite and other stakeholders and having a path for escalations in case issues need to be solved

03

Developing internal skills and capabilities

We will help you to design, develop and implement every element that is needed to successfully achieve your strategic service business goals of the service transformation programme

our Latest Insights

News, trends and events in the service business
The Service Centricity Playbook

The Service Centricity Playbook

The ‘service’ topic is hot! The spotlight is on service to differentiate, diversify, and grow your b...

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Whitepaper: Overcoming the Barriers to Servitization

Whitepaper: Overcoming the Barriers to Servitization

With ever increasing internal and external market pressures, manufacturers have been searching for w...

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Podcast: The importance of Master Data Management and Data Quality

Podcast: The importance of Master Data Management and Data Quality

We concluded from the Drivers for Growth in Service research conducted by leading service organi...

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CASE studies

Find out how our clients transform their service business
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Accelerate service business

Voith Paper is a leading machine building and engineering company, whi...

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Business Alignment

Tennant, one of the larger players in the cleaning equipment industry,...

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Service Potential

The Challenge Diebold Nixdorf identified a need to benchmark its se...

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One Brand Service Strategy

Services might be intangible, but that hasn’t stopped a top packaging ...

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About Noventum

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