profitable
GROWTH
through Service

Accelerate your service transformation

WHAT WE DO

We help you to identify your customer’s service needs, design new services, implement new service business models, select and implement service IT solutions, manage the service transformation, and train/develop your people.

Service Transformation Centre

Self-service and interactive knowledge base

SERVICE TRANSFORMATION CENTRE
STC is a powerful, self-service and interactive knowledge base
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Service Consulting

Grow faster with reduced effort

SERVICE Consulting
Benchmarking, Service Business Strategy, Service Transformation
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Service IT

Service Management solution

Service IT
define scope, requirements and the IT architecture for your Service Management solution
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People Development

Outstanding service employees

People Development
Create a full learning and development programme for the people in your service business
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how to lead your digital service transformation

We have assisted hundreds of companies to create new profitable and sustainable revenue streams by:

01

Setting the climate for service transformation

Our methods and knowledge help you to define the right priorities, ensure that you develop services for which there is customer demand and enable you to engage your organisation and get funding for the full service transformation programme

02

Dealing with organisational resistance

We help you to manage the service transformation programme, ensuring engagement from the C-suite and other stakeholders and having a path for escalations in case issues need to be solved

03

Developing internal skills and capabilities

We will help you to design, develop and implement every element that is needed to successfully achieve your strategic service business goals of the service transformation programme