Noventum, in collaboration with Salesforce, are conducting research to explore how manufacturers can boost their service revenues in a profitable way.
During the research process, we will look at how manufacturers can increase service contract coverage rates to ensure a recurring revenue flow and achieve stronger customer retention for cross-selling. We will also seek to discover how manufacturers can best include the predictive maintenance offering in their service portfolio to ensure monetisation of the investment.
Join the research and win 1 of 5 dining boxes
Research objectives are to answer the following questions:
- What are successful service sales models?
- What is the benchmark in service contract coverage rate?
- How can technology play a role in increasing service contract coverage rates?
- What are best practices for cross- and upselling to service contract customers?
- How do you define the value of predictive maintenance for your customers?
To be able to optimally explore this field as well as gain new insights, we would like to invite you to participate in our survey. Participants will receive the report and conclusions on what best in class service sales models are and what the most effective measures are to boost service revenue. You will also stand the chance to win 1 of 5 dining boxes!
To participate in this research, please click the button below. The survey will take no more than 10 minutes of your time to complete. You can skip questions if information is not available as well as pause the survey if needed to complete it at your convenience.