Executive Roundtable: The Service Centricity Playbook
๐๐ผ๐ถ๐ป ๐ผ๐๐ฟ ๐๐
๐ฒ๐ฐ๐๐๐ถ๐๐ฒ ๐ฅ๐ผ๐๐ป๐ฑ๐๐ฎ๐ฏ๐น๐ฒ: ๐ง๐ต๐ฒ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐๐ฒ๐ป๐๐ฟ๐ถ๐ฐ๐ถ๐๐ ๐ฃ๐น๐ฎ๐๐ฏ๐ผ๐ผ๐ธ
๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ ๐ณ๐ฟ๐ผ๐บ ๐ฎ ๐ฝ๐ฟ๐ผ๐ฑ๐๐ฐ๐ ๐ฐ๐ฒ๐ป๐๐ฟ๐ถ๐ฐ ๐บ๐ฎ๐ป๐๐ณ๐ฎ๐ฐ๐๐๐ฟ๐ฒ๐ฟ ๐๐ผ ๐ฎ ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฐ๐ฒ๐ป๐๐ฟ๐ถ๐ฐ ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐.
This upcoming event will feature speakers such as ๐ช๐ผ๐น๐ณ๐ด๐ฎ๐ป๐ด ๐๐๐ฒ๐ป๐ธ๐น๐ฒ๐ฟ, VP Global Service Delivery, Diebold Nixdorf; ๐ฅ๐ผ๐ฒ๐น ๐ฅ๐ฒ๐ป๐๐บ๐ฒ๐ฒ๐๐๐ฒ๐ฟ๐, Director of Global Customer Service, Munters; and ๐๐ถ๐น๐ฏ๐ฟ๐ฎ๐ป๐ฑ ๐ฅ๐๐๐๐ฒ๐บ๐ฎ, Managing Director, Noventum Service Management.
The roundtable will be hosted by Sarah Nicastro, author of the recently published ๐ง๐ต๐ฒ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐๐ฒ๐ป๐๐ฟ๐ถ๐ฐ๐ถ๐๐ ๐ฃ๐น๐ฎ๐๐ฏ๐ผ๐ผ๐ธ, that she co-created with Hilbrand Rustema. Based on Hilbrandโs 20 years of Service Transformation experience, the playbook describes the similar challenges faced by the hundreds of manufacturers that Noventum has assisted during their service transformation journey.
During the roundtable, executives will share their experiences and will debate the 7 Phases of Morphing from Product Provider to Trusted Advisor:
๐ฆ๐๐ฒ๐ฝ ๐ญ: ๐๐ผ๐ป๐ณ๐ถ๐ฟ๐บ ๐ฎ๐ป๐ฑ ๐๐ฒ๐ณ๐ถ๐ป๐ฒ ๐๐ต๐ฒ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐๐๐๐ถ๐ป๐ฒ๐๐ ๐ข๐ฝ๐ฝ๐ผ๐ฟ๐๐๐ป๐ถ๐๐
๐ฆ๐๐ฒ๐ฝ ๐ฎ: ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ ๐ฎ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฉ๐ถ๐๐ถ๐ผ๐ป & ๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐
๐ฆ๐๐ฒ๐ฝ ๐ฏ: ๐ฅ๐ฎ๐น๐น๐ ๐๐ต๐ฒ ๐ง๐ฟ๐ผ๐ผ๐ฝ๐ โ ๐๐ฟ๐ฒ๐ฎ๐๐ฒ ๐๐ป๐๐ฒ๐ฟ๐ป๐ฎ๐น ๐๐น๐ถ๐ด๐ป๐บ๐ฒ๐ป๐ ๐ผ๐ป ๐ฌ๐ผ๐๐ฟ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฉ๐ถ๐๐ถ๐ผ๐ป
๐ฆ๐๐ฒ๐ฝ ๐ฐ: ๐ฆ๐ฒ๐ ๐จ๐ฝ ๐๐ผ๐๐ฒ๐ฟ๐ป๐ฎ๐ป๐ฐ๐ฒ
๐ฆ๐๐ฒ๐ฝ ๐ฑ: ๐๐ฒ๐๐ฒ๐ฟ๐บ๐ถ๐ป๐ฒ ๐ข๐ฟ๐ด๐ฎ๐ป๐ถ๐๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐๐ฒ๐๐ถ๐ด๐ป & ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐๐ฒ๐น๐ถ๐๐ฒ๐ฟ๐ ๐๐๐ผ๐น๐๐๐ถ๐ผ๐ป
๐ฆ๐๐ฒ๐ฝ ๐ฒ: ๐๐น๐ถ๐ด๐ป ๐ฌ๐ผ๐๐ฟ ๐๐ง ๐๐ป๐ณ๐ฟ๐ฎ๐๐๐ฟ๐๐ฐ๐๐๐ฟ๐ฒ
๐ฆ๐๐ฒ๐ฝ ๐ณ: ๐๐ฟ๐ถ๐ป๐ด ๐ฌ๐ผ๐๐ฟ ๐ฉ๐ถ๐๐ถ๐ผ๐ป ๐๐ผ ๐๐ถ๐ณ๐ฒ โ ๐๐บ๐ฝ๐น๐ฒ๐บ๐ฒ๐ป๐, ๐ฎ๐ป๐ฑ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ ๐๐ต๐ฎ๐ป๐ด๐ฒ
Online participants will be given the opportunity to ask questions and will also receive the special report.
Explore the 7 phases now in the report! Discover new and relevant insights to start your successful transformation from Product Provider to Trusted Advisor. Featuring real-world perspectives from companies who have learned lessons on their Servitization journey, the playbook offers actionable insights and critical considerations.