𝗝𝗼𝗶𝗻 𝗼𝘂𝗿 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗥𝗼𝘂𝗻𝗱𝘁𝗮𝗯𝗹𝗲: 𝗧𝗵𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗲𝗻𝘁𝗿𝗶𝗰𝗶𝘁𝘆 𝗣𝗹𝗮𝘆𝗯𝗼𝗼𝗸
𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝗳𝗿𝗼𝗺 𝗮 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗰𝗲𝗻𝘁𝗿𝗶𝗰 𝗺𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗲𝗿 𝘁𝗼 𝗮 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗰𝗲𝗻𝘁𝗿𝗶𝗰 𝗰𝗼𝗺𝗽𝗮𝗻𝘆.
This upcoming event will feature speakers such as 𝗪𝗼𝗹𝗳𝗴𝗮𝗻𝗴 𝗞𝘂𝗲𝗻𝗸𝗹𝗲𝗿, VP Global Service Delivery, Diebold Nixdorf; 𝗥𝗼𝗲𝗹 𝗥𝗲𝗻𝘁𝗺𝗲𝗲𝘀𝘁𝗲𝗿𝘀, Director of Global Customer Service, Munters; and 𝗛𝗶𝗹𝗯𝗿𝗮𝗻𝗱 𝗥𝘂𝘀𝘁𝗲𝗺𝗮, Managing Director, Noventum Service Management.
The roundtable will be hosted by Sarah Nicastro, author of the recently published 𝗧𝗵𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗲𝗻𝘁𝗿𝗶𝗰𝗶𝘁𝘆 𝗣𝗹𝗮𝘆𝗯𝗼𝗼𝗸, that she co-created with Hilbrand Rustema. Based on Hilbrand’s 20 years of Service Transformation experience, the playbook describes the similar challenges faced by the hundreds of manufacturers that Noventum has assisted during their service transformation journey.
During the roundtable, executives will share their experiences and will debate the 7 Phases of Morphing from Product Provider to Trusted Advisor:
𝗦𝘁𝗲𝗽 𝟭: 𝗖𝗼𝗻𝗳𝗶𝗿𝗺 𝗮𝗻𝗱 𝗗𝗲𝗳𝗶𝗻𝗲 𝘁𝗵𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆
𝗦𝘁𝗲𝗽 𝟮: 𝗗𝗲𝘃𝗲𝗹𝗼𝗽 𝗮 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗩𝗶𝘀𝗶𝗼𝗻 & 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆
𝗦𝘁𝗲𝗽 𝟯: 𝗥𝗮𝗹𝗹𝘆 𝘁𝗵𝗲 𝗧𝗿𝗼𝗼𝗽𝘀 – 𝗖𝗿𝗲𝗮𝘁𝗲 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗔𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁 𝗼𝗻 𝗬𝗼𝘂𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗩𝗶𝘀𝗶𝗼𝗻
𝗦𝘁𝗲𝗽 𝟰: 𝗦𝗲𝘁 𝗨𝗽 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲
𝗦𝘁𝗲𝗽 𝟱: 𝗗𝗲𝘁𝗲𝗿𝗺𝗶𝗻𝗲 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗗𝗲𝘀𝗶𝗴𝗻 & 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗘𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻
𝗦𝘁𝗲𝗽 𝟲: 𝗔𝗹𝗶𝗴𝗻 𝗬𝗼𝘂𝗿 𝗜𝗧 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲
𝗦𝘁𝗲𝗽 𝟳: 𝗕𝗿𝗶𝗻𝗴 𝗬𝗼𝘂𝗿 𝗩𝗶𝘀𝗶𝗼𝗻 𝘁𝗼 𝗟𝗶𝗳𝗲 – 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁, 𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲 𝗖𝗵𝗮𝗻𝗴𝗲
Online participants will be given the opportunity to ask questions and will also receive the special report.
Explore the 7 phases now in the report! Discover new and relevant insights to start your successful transformation from Product Provider to Trusted Advisor. Featuring real-world perspectives from companies who have learned lessons on their Servitization journey, the playbook offers actionable insights and critical considerations.