Innovation

Do you really know what customers want?

Your Challenges

Challenge

We are Service Innovators. But in technical and product-centric companies, innovation budgets are typically entirely assigned to R&D for the purpose of ‘feature driven product innovation’. 

Regrettably, not enough attention is paid to understanding what really adds value from a customer’s perspective. And yet it has been shown that most financially successful innovations come from ideas that enhance the experience of already existing products, technology or services. It is in this unexploited area, Noventum can help you create a new Service driven strategy and unlock hidden profit in your business.

So what’s next?

Impact

At Noventum we can help you make the step from product-centric to customer-centric services. 

This will lead to the creation of entire new business models with advanced integrated services, increasing your company’s market potential.

Our approach allows you to:

  • Reliably select successful innovation initiatives
  • Achieve a fast time to market
  • Nurture and grow successful initiatives
  • Deploy global initiatives through understanding local cultures, capabilities and configuration of organisations.

Approach

Noventum can assist in the development of an organisation’s innovative capabilities by setting up, training and coaching a new Service R&D unit, marketing teams or Service Designers. 

In addition, we can continuously develop new service propositions with these teams in a co-operative partnership format.

Click here to find out more about our Service Design and Transformation process 

Get Started! Overcome all your service challenges with the Digital Service Transformation Centre

We have now digitalized all our knowledge and proven methods from the last 20 years, allowing companies to do their own service transformation, if not completely by them self! The Service Transformation Centre is a digital platform that gives the ability to assess, design, build, implement, and manage your Digital Service Transformation as well as developing the people, and skills, necessary to deliver a sustainable solution. The STC will help you to accelerate profitable growth of your service business by using our proven Service Management Practices, Process Models, Roles and Organisation Designs, Performance Metrics, Solution Requirements, Service Solution Blueprints, E-Learning material, Training and development courses and much more…discover the Digital Service Transformation Centre now and overcome all your service challenges!

Throughout your transformation journey, Remote Coaching is available to help you to facilitate change and to provide guidance on how to use the best practices, techniques of the Service Transformation Centre and much more…discover the Digital service Transformation now!

The future depends on the service your offer towards your customers