Business workshop to discover impact of IoT on Field Service & Customer Engagement

The Internet of Things (IoT) is a game changer in many industries. It enables completely new business models which are highly valuable to customers and at the same time reduce cost for the service organisation. Therefore, most companies want to provide (advanced) services enabled by IoT, but the key question is how?

With this half day workshop, Salesforce and Noventum Service Management help you understand and overcome these challenges and provide participants with:

  • Insight into relevant trends in field service management.
  • An understanding of how the Salesforce platform can enable new IoT enabled services.
  • Practical experience on how to identify and follow up on new service opportunities (enabled by IoT).
  • An understanding of the business implications of implementing new IoT enabled service models.

The workshop is based on a fictive case ‘’PUMP-IT’’ – a world leading pump manufacturer suffering from declining revenues and margins, looking for new ways to ‘’pump-up’’ their business.

Who is the Workshop for?

Persons responsible for developing new services within global Manufacturing and CPG organizations, or companies that have a particular challenge with handling the impact of IoT on their service business and operations: Service Directors, Digital Transformation Officers, Senior Service Managers, Business Development Managers, VP Service Marketing & Sales, VP R&D, Business line managers, VP Service Solutions, VP Operations and so forth.

Limited Seating

The workshop (normal value €950 p.p is offered complimentary by Salesforce and Noventum) but has a limited capacity of 25. Max. 2 delegates per company/business unit. Please apply through this link.


Register now to attend the event in Amsterdam on 31st October!

Venue: Salesforce Offices, Gustav Mahlerlaan 2970 Amsterdam, 1081 LA Netherlands

Date: 31st October 2017 Time: 12.00 -17.30. 

Noventum helps you to get understanding of your Service Business, provides you with best practices, and to deploy your transformation process to generate profitable growth