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INSIGHTS

ARTICLES

Growing through the brand

Growing through the brand

Do you know why your customers choose you? Customers nowadays select your brand and stay loyal to...

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Become More Customer Centric

Become More Customer Centric

Customer metrics used by firms today tend to be rear-view mirrors reporting the past or dashboards r...

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5 steps to understand how customers develop their perceptions about your brand

5 steps to understand how customers develop their perceptions about your brand

Delivering superior experiences to customers has many benefits for optimising returns on investments...

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The Business Case for Predictive Maintenance

The Business Case for Predictive Maintenance

CAN THE MAINTENANCE COSTS OF A 50-METER SUPERYACHT BE REDUCED BY 10%, USING PREDICTIVE MAINTENANCE? ...

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Benchmark your service business against the industry leaders

Benchmark your service business against the industry leaders

Service organisations want to grow their service business and improve profitability. Noventum’s S...

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Top 10 Best Practices to Recruit and Retain Service Talent

Top 10 Best Practices to Recruit and Retain Service Talent

The challenges in recruiting and retaining service talent In the current economic climate, the gr...

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