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INSIGHTS

Here we are sharing insights learnt from our own experiences or through our clients.
Whitepaper: Overcoming the Barriers to Servitization

Whitepaper: Overcoming the Barriers to Servitization

With ever increasing internal and external market pressures, manufacturers have been searching for w...

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Digital Transformation of Service: best-of-breed, platform, or hybrid architecture?

Digital Transformation of Service: best-of-breed, platform, or hybrid architecture?

For an organisation to successfully transform their service business and gain maximum benefits, havi...

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7 steps for selecting a FSM solution

7 steps for selecting a FSM solution

A Field Service Management (FSM) solution is a key enabler for a service business to deliver best-in...

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Megatrends: The impact of societal trends on the manufacturing business

Megatrends: The impact of societal trends on the manufacturing business

Manufacturers understand the need to be innovative in developing new capabilities and services for c...

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Manufacturers' advanced services: IoT as the key to profitability and growth

Manufacturers' advanced services: IoT as the key to profitability and growth

Manufacturers expect the Internet of Things (IoT) to create significant opportunities for their serv...

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Be your client's Trusted Advisor

Be your client's Trusted Advisor

As customers become ever-more demanding of high levels of customer service and as the cost of delive...

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