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INSIGHTS

Here we are sharing insights learnt from our own experiences or through our clients.

Service Operating Model

The Service Centricity Playbook

The Service Centricity Playbook

The ‘service’ topic is hot! The spotlight is on service to differentiate, diversify, and grow your b...

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How Covid-19 accelerates growth in services for manufacturing companies

How Covid-19 accelerates growth in services for manufacturing companies

Recently, Noventum, Microsoft and HSO published a research report on Drivers for Growth in Service. ...

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Should you change your service delivery model?

Should you change your service delivery model?

What is a Low Cost High Value Service Model? With competition on services heating up and more pla...

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Research: Drivers for growth in Service 2020

Research: Drivers for growth in Service 2020

Are you curious about the outcomes and key conclusions of this research project? You can download th...

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