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INSIGHTS

Best Practices

Service Strategy Goes Virtual with HORIBA

Service Strategy Goes Virtual with HORIBA

COVID-19 has resulted in the digital transformation of the delivery of workshops and consulting ...

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How to digitalize your service business?

How to digitalize your service business?

From our Drivers for Growth in Service research amongst leading service organisations, we l...

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5 Essential Tips to maximise Value Delivery from Customer Experience

5 Essential Tips to maximise Value Delivery from Customer Experience

Which investments on business improvement initiatives can lead to maximising their returns? While th...

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How a manufacturing company gets started with digital services?

How a manufacturing company gets started with digital services?

This is a case study created by Noventum’s Service Innovation Programme Team that described the jour...

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Are you getting the max from your FSM solution?

Are you getting the max from your FSM solution?

Are you getting the maximum productivity improvement out of your FSM solution? For example: ...

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Finding the starting point of successful Service Transformations

Finding the starting point of successful Service Transformations

In the ever-changing environment that service businesses operate, there are many potential transform...

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