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INSIGHTS

Service Transformation

How can Western companies grow their business in the Asia-Pacific region?

How can Western companies grow their business in the Asia-Pacific region?

April 2020, In today's 1st podcast, enjoy an in-depth conversation between Hilbrand Rustema, Man...

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Accelerate digital service transformation using Service Solution Blueprints

Accelerate digital service transformation using Service Solution Blueprints

When companies choose a product based on their limited understanding of the requirements and the pro...

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Service Value Chain Optimisation is the next frontier for exponential service business growth

Service Value Chain Optimisation is the next frontier for exponential service business growth

Service value chain optimisation goes beyond the optimisation that one enterprise (with its partners...

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5 things to do to create a culture of value-based delivery of service

5 things to do to create a culture of value-based delivery of service

Understanding the perception of customers allows the adoption of an outside-in perspective that can ...

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Digital Services Design for Equipment Manufacturing Companies

Digital Services Design for Equipment Manufacturing Companies

From product-related to customer business related service design Typically, equipment manufacturi...

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Research: Drivers for growth in Service 2020

Research: Drivers for growth in Service 2020

Are you curious about the outcomes and key conclusions of this research project? You can download th...

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