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INSIGHTS

Here we are sharing insights learnt from our own experiences or through our clients.
Why is Noventum offering the Service Transformation Centre?

Why is Noventum offering the Service Transformation Centre?

Noventum has been working the past two decades with a lot of large multi-national companies that nee...

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The Service Centricity Playbook

The Service Centricity Playbook

The ‘service’ topic is hot! The spotlight is on service to differentiate, diversify, and grow your b...

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Finding the starting point of successful Service Transformations

Finding the starting point of successful Service Transformations

In the ever-changing environment that service businesses operate, there are many potential transform...

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Become More Customer Centric

Become More Customer Centric

Customer metrics used by firms today tend to be rear-view mirrors reporting the past or dashboards r...

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