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INSIGHTS

Here we are sharing insights learnt from our own experiences or through our clients.
The Service Centricity Playbook

The Service Centricity Playbook

The ‘service’ topic is hot! The spotlight is on service to differentiate, diversify, and grow your b...

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How High Efficiency Service Delivery models can help businesses emerging from Covid-19

How High Efficiency Service Delivery models can help businesses emerging from Covid-19

What are the benefits of implementing high efficiency service delivery models in service organis...

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Service Value Chain Optimisation is the next frontier for exponential service business growth

Service Value Chain Optimisation is the next frontier for exponential service business growth

Service value chain optimisation goes beyond the optimisation that one enterprise (with its partners...

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Should you change your service delivery model?

Should you change your service delivery model?

What is a Low Cost High Value Service Model? With competition on services heating up and more pla...

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