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INSIGHTS

Service Innovation

Top 10 Best Practices to Recruit and Retain Service Talent

Top 10 Best Practices to Recruit and Retain Service Talent

The challenges in recruiting and retaining service talent In the current economic climate, the gr...

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The Service Skills of the future

The Service Skills of the future

Customers don’t want high-quality products only. They also expect complete solutions - like smart s...

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Manufacturers' advanced services: IoT as the key to profitability and growth

Manufacturers' advanced services: IoT as the key to profitability and growth

Manufacturers expect the Internet of Things (IoT) to create significant opportunities for their serv...

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6 Must-know future trends of the Internet of Things

6 Must-know future trends of the Internet of Things

The term refers to the increasing number of smart, connected products (hardware, software, sensors, ...

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Executive Roundtable - The Service Centricity Playbook

Executive Roundtable - The Service Centricity Playbook

Learn how senior executives such a Wolfgang Kuenkler from Diebold-Nixdorf and Roel Rentmeesters from...

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Podcast - The Future of Service in the Packaging Industry

Podcast - The Future of Service in the Packaging Industry

Featuring Max Tolone, Director of Operational Excellence EMEA at Barry-Wehmiller, a global ...

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