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INSIGHTS

Whitepaper: Overcoming the Barriers to Servitization

Whitepaper: Overcoming the Barriers to Servitization

With ever increasing internal and external market pressures, manufacturers have been searching for w...

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Podcast: The importance of Master Data Management and Data Quality

Podcast: The importance of Master Data Management and Data Quality

We concluded from the Drivers for Growth in Service research conducted by leading service organi...

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Digitalisation of Service, speed up solution design with service solution blueprints

Digitalisation of Service, speed up solution design with service solution blueprints

One of the results from our Drivers for Growth in Service research has shown that companies are stru...

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Digital Services Design for Equipment Manufacturing Companies

Digital Services Design for Equipment Manufacturing Companies

From product-related to customer business related service design Typically, equipment manufacturi...

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5 steps to understand how customers develop their perceptions about your brand

5 steps to understand how customers develop their perceptions about your brand

Delivering superior experiences to customers has many benefits for optimising returns on investments...

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Research: Drivers for growth in Service 2020

Research: Drivers for growth in Service 2020

Are you curious about the outcomes and key conclusions of this research project? You can download th...

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