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INSIGHTS

Customer Experience Implementation

5 things to do to create a culture of value-based delivery of service

5 things to do to create a culture of value-based delivery of service

Understanding the perception of customers allows the adoption of an outside-in perspective that can ...

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5 Essential Tips to maximise Value Delivery from Customer Experience

5 Essential Tips to maximise Value Delivery from Customer Experience

Which investments on business improvement initiatives can lead to maximising their returns? While th...

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Understand the customer experience and give your brand a boost

Understand the customer experience and give your brand a boost

It is arguable that a great number of the existing detection mechanisms (customer surveys, feedback ...

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Participate in our exhibition an the IN.STAND roundtable

Participate in our exhibition an the IN.STAND roundtable

Noventum active in Germany Do you want to grow with services? Do you already have a business m...

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Leverage the value of remote service

Leverage the value of remote service

During the last decade rapid changes have occurred that have altered the way services are conceived,...

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