Co-Innovation with customers to develop and sell advanced services
From our Drivers for Growth in Service research amongst leading service organisations, we l...
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Success Criteria for Digital Service Transformation
February 2020, Hilbrand Rustema, Founder and Managing Director of Noventum Service Management spoke ...
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The Service Centricity Playbook
The ‘service’ topic is hot! The spotlight is on service to differentiate, diversify, and grow your b...
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Obstacles and success factors for a successful transformation
Business challenges driving the need for change In our research we went looking for the tr...
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Developing a Service Parts Management strategy?
Many companies do not manage their parts service inventory and location effectively. Product manufac...
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Should you change your service delivery model?
What is a Low Cost High Value Service Model? With competition on services heating up and more pla...
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