Has Service Business Strategy changed?

12 Mar 2019

As manufacturing organisations face increasing pressure from competitive product offerings and...

5 steps to understand how customers develop their perceptions about your brand

11 Jan 2019

Delivering superior experiences to customers has many benefits for optimising returns on...

Five answers to Develop IoT & Data-Driven Services Webinar

19 Jul 2017

Are you (1) exploring how you can leverage IoT and data in your service organisation? Or are you...

7 steps to uncover the potential of IoT

07 Mar 2017

Recent advances in technology put Internet-of-things (IoT)-innovation on top of the management...