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INSIGHTS

Here we are sharing insights learnt from our own experiences or through our clients.

Service Digitalisation

How Covid-19 accelerates growth in services for manufacturing companies

How Covid-19 accelerates growth in services for manufacturing companies

Recently, Noventum, Microsoft and HSO published a research report on Drivers for Growth in Service. ...

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Accelerate digital service transformation using Service Solution Blueprints

Accelerate digital service transformation using Service Solution Blueprints

When companies choose a product based on their limited understanding of the requirements and the pro...

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Service Value Chain Optimisation is the next frontier for exponential service business growth

Service Value Chain Optimisation is the next frontier for exponential service business growth

Service value chain optimisation goes beyond the optimisation that one enterprise (with its partners...

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Mastering data quality in service management

Mastering data quality in service management

One of the results of our Drivers for Growth in Service research has shown that companies are strugg...

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