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SERVICE DESIGN

Co-Innovation with customers to develop and sell advanced services

Co-Innovation with customers to develop and sell advanced services

From our Drivers for Growth in Service research amongst leading service organisations, we l...

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The Service Centricity Playbook

The Service Centricity Playbook

The ‘service’ topic is hot! The spotlight is on service to differentiate, diversify, and grow your b...

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5 things to do to create a culture of value-based delivery of service

5 things to do to create a culture of value-based delivery of service

Understanding the perception of customers allows the adoption of an outside-in perspective that can ...

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Selecting the Right IT Solution to Support B2B Manufacturing Services

Selecting the Right IT Solution to Support B2B Manufacturing Services

An innovative Noventum white paper on ‘Selecting the Right IT Solution to Support B2B Manufactu...

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How Drivers for Growth are even more important in the COVID-19 crisis

How Drivers for Growth are even more important in the COVID-19 crisis

Noventum Managing Director, Hilbrand Rustema, talks to Noventum Senior Consultant Martin Gilday,...

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Understand the customer experience and give your brand a boost

Understand the customer experience and give your brand a boost

It is arguable that a great number of the existing detection mechanisms (customer surveys, feedback ...

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