Support from Senior Management
Success Criteria for Digital Service Transformation
February 2020, Hilbrand Rustema, Founder and Managing Director of Noventum Service Management spoke ...
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Obstacles and success factors for a successful transformation
Business challenges driving the need for change In our research we went looking for the tr...
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Service Strategy Goes Virtual with HORIBA
COVID-19 has resulted in the digital transformation of the delivery of workshops and consulting ...
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How to digitalize your service business?
From our Drivers for Growth in Service research amongst leading service organisations, we l...
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Executive Roundtable - The Service Centricity Playbook
Learn how senior executives such a Wolfgang Kuenkler from Diebold-Nixdorf and Roel Rentmeesters from...
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CEO's in the service business era
But whether they realise it or not, they also need to consider if they are satisfying the service ne...
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