Key conclusions of the Connected Field Service workshop in Copenhagen

30 Mar 2017

On the 28th of February PTC, ServiceMax and Noventum hosted a workshop revolving around...

Do you master the 6 principles of IoT?

29 Mar 2017

Recent advances in technology put Internet-of-things (IoT)-innovation on top of the management...

How Cloudera Targets Service Excellence Through Certification of Its Customer Support Operations.

29 Mar 2017

Cloudera targets service excellence by certifying its customer support operations against...

Reflection on the Service Innovation Forum: “Connected Parts Management”

07 Mar 2017

The Service Innovation Forum “Connected Parts Management” took place on the 21st and 22nd of...