OUR TEAM

More than 30 years of experience in the service business. Management consultant specialized in service for OEM's. Prior to founding Noventum in 2001, he was a senior manager with Deloitte Consulting. Expert in: Service Strategy Design, Proposition Development and Service Models Design.

Holds an MSc in international management with a focus on entrepreneurship and innovation. Joined Noventum 2016 as Service Innovation Programme Manager. Expert in: Project Management, Service Marketing; Sales Design, Customer Experience Design, Service Innovation Design, Service Operations Assessments, Service Business Standards Best Practices, Service Design.

30+ years experience in leading strategic and operational service business development. Experienced in the medical technology and healthcare sector as well as IT and ICT solutions​​​. Prior to joining Noventum, Martin was Senior Vice President of Global Services for Elektra. Expert in: Service Strategy, Delivery Models, CX, People Development, IT design.

15+ years leading the technical area and customer services in Brazil, Germany and England. Prior to joining Noventum, was Service Director for South America for Elekta. Expert in: Service Partner Management, Service Operations Assessment, Customer Insight Research, Service Delivery Models Standardisation, People Development, Software Implementation.

40+ years of international management experience and expertise, having worked for global players in Europe, Asia and US within HR, Manufacturing, Business Development, Operations, Service and Sales. Bernard holds a MSC in Electronics and an Executive Master with ESCP Europe. Areas: Digital Transformation, Organisational Development and Change Management.

30+ years experience in senior management roles, e.g. as Global product support at MTU and VP Service at Karl Storz. Next to his work at Noventum he partners with universities giving lectures on service engineering and marketing. Board member of AFSMI. Expert in: Digital Transformation, Customer Service Management, Marketing and Sales planning, Product Lifecycle management.

Prior to joining Noventum, Louis was VP Service – Asia Pacific of Elekta. Before that he has several service director roles in Karl Storz, Assembleon, Kodak and Getronics. Areas: Service Strategy Design, Service Marketing, Service Delivery Models, Operational Strategy, Capability Transfer & Change Management, Service Operations Assessment.

Joined Noventum in 2007, before was a Senior Business Consultant with Oracle EMEA. Expert in: Architecting, Functional and Technical design of Service Solutions, Advanced Process Analysis, IT Strategy Development, Service Delivery Models and Standardisation, Service Business Benchmarking, Software Implementation Planning, Microsoft CRM Service Solutions.

Years of experience as leader and strategic planner with comprehensive managerial acumen, offering vision, implementation support, Mentor, Coach and Board Advisor, as well. Expert in: International Leadership, Strategic Vision, Business, Development, Product Management &, Innovation, Engineering, Sales & Marketing, Transformation & Restructuring, Operational Excellence, Team Building.

Holds a BSC in Computer Science and an BBA in Business Administration. Joined Noventum in 2009 and hold several positions in IT before becoming an IT consultant. Expert in: Service Business Analysis, ServiceMax Solutions, Salesforce Solutions, Marketing Solutions, Office 365 Solutions, IT Strategy Development, Software Implementation Planning.

Operations leader and strategist for Industrial businesses. Growth leader for service aftermarket businesses, Commercial Director, and change agent to continuously improve & digitalize operations. Expert in:  Service Business Development , Business Development, Operations, Service and Sales, Digital Transformation Service Operation, Customer Experience Management.