Dispatch process

Dispatch process
  • Is your dispatching process at the best-in-class level?
  • Have you reduced the number of field service visits that need to be rearranged?
  • Do you use fluid dispatching processes?

If you answered no to any of these questions, then have a look at this accelerator that will help you to understand and design all elements needed to have a best-in-class service dispatch capability.

 In this service accelerator we:
  • Support you to redesign your dispatching processes based on our best practice model
  • Prepare an action plan to continuously improve your dispatching function
We do this by:
  • Having you complete a survey so we understand your current situation
  • Conducting online sessions to document your Dispatching issues
  • Assisting you to design best practices based on our best practice model
  • Creating and reviewing an action plan with you and prioritising next steps
  • Evaluating the results