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Growth

Helping you grow

Go-to market for parts

Improve the commercial performance of your spare parts business

Improve the commercial performance of your spare parts business

  • Are you achieving maximum revenue from your spare parts business? 
  • Are you growing faster than equipment sales? 
  • Are you applying the commercial excellence principles to your spare parts business? 

If you answered no to any of these questions, then have a look at this accelerator that will help you to increase revenues of your spare parts business.

 In this service accelerator we: 
  • Redefine your go-to-market approach for spare parts using best practices 
  • Design an action plan to implement your optimised go-to-market approach 
  • Assist you to execute your action plan successfully
How we do this:
  1. Have you completed a survey so we understand your current situation
  2. Conduct an online session to document your approach to spare parts sales
  3. Take you through the content to be included in the action plan
  4. Review the action plan and prioritise activities with you
  5. Evaluate the results

CONTACT US FOR MORE INFO

Pricing policies for Spare parts

Enhance the profitability of spare parts by improving your pricing policies

Enhance the profitability of spare parts by improving your pricing policies

  • Are you experiencing a decrease in gross margin on your spare parts sales? 
  • Are you losing market share on spare parts sales, with customers switching to other providers? 
  • Do you need a coherent pricing strategy across your regions, industries, product lines and sales channels? 

If you answered yes to any of these questions, then have a look at this accelerator that will help you to improve you spare parts pricing policies resulting in increased revenues and better margins

 In this service accelerator we: 
  • Identify improvement areas and compare your current pricing strategy with industry best practices
  • Issue an action plan to boost profitability and increase conversion of proposals into orders
  • Help you implement your action plan effectively
How we do this:
  1. Have you complete a survey so we understand your current situation
  2. Conduct an online session to document your approach to pricing parts
  3. Take you through the content to be included in the action plan
  4. Review the action plan and prioritise activities with you
  5. Evaluate the results

CONTACT US FOR MORE INFO

Installed base data quality

Enhance your installed base data quality to increase your revenues

Enhance your Installed Base data quality to increase your service revenues

  • How confident are you about the quality of your Installed Base data?
  • Are you upselling based on Installed Base data?
  • Have you implemented best practices for Installed Base data quality management?

If you answered no to any of these questions, then have a look at this accelerator that will help you to use installed base data to drive a pro-active service sales approach and increase service revenues.

 In this service accelerator we: 
  • Adapt Installed Base Master data best practices to your situation
  • Prepare an action plan to continuously improve Installed base data quality
We do this by:
  1. Getting you to complete a survey so we understand your current situation
  2. Conducting an online session to document the Installed Base data issues
  3. Formulating the improvements to be included in an action plan
  4. Creating/Reviewing the action plan with you, and prioritising activities
  5. Evaluating the results 

CONTACT US FOR MORE INFO

Points of service sales

Maximise your installed base revenues using your existing portfolio

Maximise your installed base revenues using your existing portfolio

  • Are you achieving maximum service revenue from your installed base of products?​ 
  • Do you upsell service at every opportunity throughout the product lifecycle?​ 
  • Are you able to recognise the trigger points that suggest a service sales lead? 

If you answered no to any of these questions, then have a look at this accelerator that will help you to understand the points of sales moments for service throughout the customer lifecycle and define the right approach to sell.

 In this service accelerator we: 
  • Map out your product lifecycle journeys and document the points of sale that lead to service revenue opportunities   
  • Help you to match the points of sale to today’s capabilities and competencies to enable quick wins 
  • Create an action plan to increase service revenues using your existing portfolio 
We do this by: ​
  1. Asking you to complete an online survey so that we gain insights about your company and understand the state of its current service contract situation​
  2. Conducting a discovery session via an online workshop where your coach will present the output from the survey, and you will compare your company’s performance to best practices in the Service Transformation Centre. 
  3. Reviewing the lifecycle of your products to identify untapped service revenue opportunities. ​
  4. Getting you to develop an Action Plan based on the workshop outcomes, as well as evaluate the scope of opportunities and the priority actions ​to be undertaken
  5. Holding a final online workshop during which we jointly review your action plan and validate the assumptions and expectations to enable you to put this plan into effect

CONTACT US FOR MORE INFO

Sell service with product

Increase recurring revenue by focusing on product and service attachment rate

Increase recurring revenue by focusing on Product and Service attachment rate

  • Did you know that selling a service together with a product is the most effective way to sell that service?
  • Did you know that customers perceive this combination as a solution, creating a partnership which drives customer satisfaction and loyalty?
  • Did you know that selling products and services together secures long-term recurring business?
  • If you answered no to any of these questions, then have a look at this accelerator that will help you to define the right approach to increase your service attachment rate and sell services in a more effective way.

 In this service accelerator we: 
  • Help you to define the future approach for selling products and services together based on best practices  
  • Design a personalised action plan to improve your current attachment rate within a six-month period 
We do this by:
  1. Asking you to complete a survey so we understand your current situation
  2. Conducting an online session with the appropriate people to analyse your attachment rates
  3. Assisting you to develop the actions your company will have to undertake based on our best-in-class principles.
  4. Reviewing the action plan with you, and prioritising activities
  5. Evaluating the results

CONTACT US FOR MORE INFO