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Productivity

Enhancing your productivity

3D spare parts printing

Launch your digital parts journey enhanced by 3d printing

  • Is your parts supply chain too slow to deliver parts to some locations? 
  • Can your stock levels be improved?  
  • Do you want to run a 3D parts printing project? 
In this service accelerator we: 
  • Help you to select best practices to launch a 3D parts printing trial 
  • Prepare an action plan to launch the 3D parts printing project successfully 

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Dispatch process

improve your dispatch process

  • Is your dispatching process at the best-in-class level? 
  • Have you reduced the number of field service visits that need to be rearranged? 
  • Do you use fluid dispatching processes? 
 In this service accelerator we: 
  • Support you to redesign your dispatching processes based on our best practice model 
  • Prepare an action plan to continuously improve your dispatching function 

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Remote service capability

Improve your remote service capability

  • Is your remote resolution rate at the best-in-class level?
  • Are the number of field service visits per equipment reducing?
  • Do you use fluid processes for remote services?
 In this service accelerator we:
  • Support you to redesign your remote support practices using our best practice model
  • Build an action plan to continuously improve your remote support offering

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Digital service repair knowledge

Leverage digital service knowledge to increase the effectiveness of solving equipment issues

  • Do you want to increase the effectiveness of solving equipment issues?
  • Do you often re-invent the wheel because your service staff don’t have quick access to existing inhouse knowledge?
  • Do you want to accelerate and streamline onboarding and training of new technicians and engineers?
In this service accelerator we: 
  • Design a blueprint to harvest your available digital information 
  • Design a blueprint to deliver task and qualification specific information 
  • Create an implementation plan to develop your repair service knowledge database by harvesting existing information  

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