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Field Service Engineer

Customer service is not a one-size-fits-all skill. Engineers who provide field service face specific challenges that require on the spot thinking and a high level of confidence and control, while building and maintaining customer rapport.

This interactive online training is specifically for the technical field engineer and combines online learning with on-the-job tools for the field engineer. This comprehensive format, along with industry certification, provides a complete, continuous learning process for today’s field engineers.

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Digital Services Transformation
Develop your leadership skills and successfully transform into a digital service business that focuses on improving the value of its customers. 
Trusted Advisor
A course that assists anyone whose business is built on trust, and who believes that service business growth depends on excellent service and positive customer experiences, resulting in long-term client relationships.