Customer service is not a one-size-fits-all skill. Engineers who provide field service face specific challenges that require on the spot thinking and a high level of confidence and control, while building and maintaining customer rapport.
This interactive online training is specifically for the technical field engineer and combines online learning with on-the-job tools for the field engineer. This comprehensive format, along with industry certification, provides a complete, continuous learning process for today’s field engineers.
For more information contact us today.
