People development

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Field Service Management

This course focuses on the skills necessary to successfully manage a field service operation - providing a comprehensive course on the fundamentals of managing remote customer-facing staff and area/office operations relative to the field service environment, while enhancing the intrinsic skills and knowledge of first line management.

The comprehensive Field Service Manager course allows students who successfully complete the course to achieve accreditation under the SCP Career Certification programme.

For more information contact us today. Or click here to sign up.


Support Specialist
The two day Support Specialist course is unique in its focus on the critical areas of performance for senior members of the support team.
Field Service Engineer
Customer service is not a one-size-fits-all skill.