FIELD SERVICE PLANNER
The Field Service Planner and Scheduler training has been created for both experienced and new field service planners and schedulers operating in a manufacturing company. The training equips planners and schedulers with required capabilities to ensure customer success in their high expectation and complex environment.
Field Service Planner and Scheduler training provides interactive online learning with on-the-job tools for professional, business and behavioral competencies.
Objectives of this training
The objectives of this web-based training are:
- To provide you with the competencies needed to excel in your role as Field Service Planner and Scheduler
To teach the key competencies:
- How to plan and control projectes
- How to be effective in time management
- How to work well with others and avoid conflicts
- How to understand and manage customer experience
- How to manage yourself and projects successfully
- How to use Key Performance Indicators
- How to think conceptually and analytical
- How to communicate with customers
- How to manage customers expectations
You can find more information about the 4 modules and topics in the training outline that you can download below.
The Field Service Planner and Scheduler online training
- For whom?: For both experienced and new field service planners and schedulers operating in a manufacturing company
- Language: English, other languages upon request