People development

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Service Culture Development

Create a company-wide Service Culture that will help the people in the organisation to behave in line with customer expectations and in accordance with the company’s core values.
 
The objective of this course are to learn senior managers in the service business about:
  • The added value of service
  • Aligning employee experience with customer experience
  • People change challenges and strategies
     
For more information contact us today.

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Digital Services Transformation
Develop your leadership skills and successfully transform into a digital service business that focuses on improving the value of its customers. 
Trusted Advisor
A course that assists anyone whose business is built on trust, and who believes that service business growth depends on excellent service and positive customer experiences, resulting in long-term client relationships.