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SERVICE CULTURE DEVELOPMENT

Offers C-level or senior managers the opportunity to learn how to create a company-wide Service Culture that will help the people in the organisation to behave in line with customer expectations and in accordance with the company’s core values.
Service Culture Development

SERVICE CULTURE DEVELOPMENT

Create a company-wide Service Culture that will help the people in the organisation to behave in line with customer expectations and in accordance with the company’s core values.
The objective of this course are to learn senior managers in the service business about:
  • The added value of service
  • Aligning employee experience with customer experience
  • People change challenges and strategies
For more information contact us today.
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