SERVICE CULTURE DEVELOPMENT

Offers C-level or senior managers the opportunity to learn how to create a company-wide Service Culture that will help the people in the organisation to behave in line with customer expectations and in accordance with the company’s core values.

SERVICE CULTURE DEVELOPMENT

Create a company-wide Service Culture that will help the people in the organisation to behave in line with customer expectations and in accordance with the company’s core values.

The objective of this course are to learn senior managers in the service business about:

The added value of service
Aligning employee experience with customer experience
People change challenges and strategies

For more information contact us today.

Signup with your linkedIn account or login if you already have account to view course outline