People development

Back to People development

Service Sales Management

The course provides students the opportunity to understand the challenges specifically related to the differences when selling services compared to selling products and the requirements for successfully managing a service sales organisation.

This is a comprehensive course, useful for organisations that want to stimulate the top line growth of their service business, possibly by setting up a dedicated service sales organisation in a product-minded organisation, or by growing the sales of advanced services and solutions business.

This course increases the participants’ knowledge and insight on how to:

  • Articulate the value of their services to a customer
  • Become sufficiently aware of what their customer really needs
  • Build their service sales capabilities
  • Accelerate service sales

For more information contact us today.

Request the course outline



Trusted Advisor
A course that assists anyone whose business is built on trust, and who believes that service business growth depends on excellent service and positive customer experiences, resulting in long-term client relationships.
Support Professional
The course trains technical support professionals in the customer skills necessary to deliver quality services in today’s complex support environment.