People development

Back to People development

Support Professional

Support Professional is designed for technical support professionals whose goals include providing excellent customer support, as well as technical solutions.

The programme is designed to teach soft skills techniques and strategies to effectively work with all types of customers, while solving technical problems over the telephone or via the Internet.

For more information contact us today.

 

Request the course outline



Digital Services Transformation
Develop your leadership skills and successfully transform into a digital service business that focuses on improving the value of its customers. 
Trusted Advisor
A course that assists anyone whose business is built on trust, and who believes that service business growth depends on excellent service and positive customer experiences, resulting in long-term client relationships.