Digital Transformation of Service: best-of-breed, platform, or hybrid architecture?

23 May 2018

For an organisation to successfully transform their service business and gain maximum benefits,...

7 steps for selecting a FSM solution

08 Nov 2017

A Field Service Management (FSM) solution is a key enabler for a service business to deliver...

Megatrends: The impact of societal trends on the manufacturing business

04 Sep 2017

Manufacturers understand the need to be innovative in developing new capabilities and services...

Manufacturers' advanced services: IoT as the key to profitability and growth

10 May 2016

Manufacturers expect the Internet of Things (IoT) to create significant opportunities for their...

Increase customer loyalty and differentiate from competition - Be your client's Trusted Advisor

17 Jun 2015

As customers become ever-more demanding of high levels of customer service and as the cost of...